VIA rides smoother with NaviLens tech, accessible for all

February 13, 2024
1 min read

TLDR: VIA Metropolitan Transit has introduced NaviLens, a new technology system aimed at enhancing accessibility for all riders, especially those who are blind, have low vision, or do not speak English. The system consists of QR code-style signs that are being installed at bus stops and transit locations across the city. By scanning the signs with the free NaviLens app, riders can receive audio directions in over 34 languages, helping them navigate to stops and buses in real-time. NaviLens also provides vital next-bus information and updates for more efficient trip planning. The technology, which will be funded by federal grants, is set to be implemented systemwide in San Antonio by the end of 2024, making it the first US city to have such a comprehensive accessibility system.

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